Letters from families 

 Dear Ms. LaNinfa,

 

I am very happy with the services here, even with my mother’s language barrier. I love the way you take care of my mother here. She is happy. My mother likes the food and enjoys the option of going to the dining room with the other residents or eating in her room. They do a good job finding staff who speaks her language and matching her with other residents who she can communicate with. She has friends here. My mother is active with the activities department and has made crafts she is proud of. Everyone has been so nice and accommodating and she likes everyone.

 

My mother benefited from the physical therapy and is walking unassisted with a walker now. Family is very important to us and because the visiting hours are good, we are able to see her whenever we are in town.

 

Thank you for taking good care of my mother.

 

Sincerely,

Raymond Lopes

 

Dear Staff, (3^rd floor)

 

            We would like to express our gratitude for the care and kindness you gave my Aunt Matilde during her long stay at Brandon Woods. Your service’s were a comfort to us and will always be remembered. Our sincere gratitude to all of you.

 

Sincerely,

 

Mary and Oscar Freitas